Paving
Paving season is short, and it's loud. From spring to the first frost you're on a paver or a roller, and you won't hear the phone over the machines, let alone answer it. That's exactly when homeowners call for driveway quotes, sealcoating and interlock patios, and a quote request left in voicemail can sit until the end of a long day.
Your receptionist takes those calls for you. It tells callers it's an AI, asks what they'd like done and where, and takes down their name, number and address, along with when they'd like someone to come out to measure. Each request comes to you as a text. Paving takes no emergency calls, so every call is taken as a message and nobody is put through.
You keep your own number. The calls you can't answer forward to your receptionist, and it answers all year, so the winter calls about next spring's driveway are taken down too. Every message and transcript is in your portal.
Most paving can wait for a call back, so every call is taken as a message and texted to you. If some of your calls can't wait, you can list your own emergencies in your profile.
Whatever your trade, a caller who mentions a gas smell or a carbon monoxide alarm is told to get out and call the gas company or 911 from outside. Smoke or fire, an electrical shock or someone hurt means calling 911 now. Either way, you get a SAFETY text right away.
Pricing
Starter
Plus tax. 400 minutes a month. Extra minutes are $0.25 each, or calls go to voicemail, as you choose.
About 130 calls at 3 minutes each
Standard
Plus tax. 800 minutes a month. Extra minutes are $0.25 each, or calls go to voicemail, as you choose.
About 270 calls at 3 minutes each
Pro
Plus tax. 1,200 minutes a month. Extra minutes are $0.25 each, or calls go to voicemail, as you choose.
About 400 calls at 3 minutes each
14 days free; you're only billed if your receptionist is live by then.
Yes, that's when it's most useful. It asks what the caller wants done, such as a new asphalt driveway, resurfacing or interlock, and when they'd like someone to come out, then texts it all to you. You confirm the visit when you call back.
Yes, if you write it in. You give it answers to questions like when you start taking jobs, where you work and how you quote, and it answers from them. It's told never to make up hours, prices or availability you haven't given it.
It knows your service area from your profile. A caller who may be outside it is told so kindly and offered a message, so you can decide whether the drive is worth it.
Back to work
Plans from $99 CAD a month plus tax. 14 days free; you're only billed if your receptionist is live by then.