Landscaping
Landscapers work behind mowers, in skid steers and at the far end of a backyard, a long way from a ringing phone. In spring the calls pile up: cleanups, sod, a new garden bed, a retaining wall that's starting to lean. In winter it's snow removal, and the person calling about it wants to hear back before the next storm.
Your receptionist answers while you work. It tells callers it's an AI, asks what they need and where, and takes down their name, number and address, along with when they'd like someone to come out. You get each one as a text. Landscaping takes no emergency calls, so every call is taken as a message and nobody is put through. Something that can't wait is marked URGENT.
You keep your own number. Only the calls you don't pick up forward to your receptionist, and each message and transcript is in your portal at the end of the day.
Most landscaping can wait for a call back, so every call is taken as a message and texted to you. If some of your calls can't wait, you can list your own emergencies in your profile.
Whatever your trade, a caller who mentions a gas smell or a carbon monoxide alarm is told to get out and call the gas company or 911 from outside. Smoke or fire, an electrical shock or someone hurt means calling 911 now. Either way, you get a SAFETY text right away.
Pricing
Starter
Plus tax. 400 minutes a month. Extra minutes are $0.25 each, or calls go to voicemail, as you choose.
About 130 calls at 3 minutes each
Standard
Plus tax. 800 minutes a month. Extra minutes are $0.25 each, or calls go to voicemail, as you choose.
About 270 calls at 3 minutes each
Pro
Plus tax. 1,200 minutes a month. Extra minutes are $0.25 each, or calls go to voicemail, as you choose.
About 400 calls at 3 minutes each
14 days free; you're only billed if your receptionist is live by then.
Yes. It answers all year, at any hour. A caller who needs a driveway cleared before morning is taken as an urgent message, and your text starts with URGENT so it stands out from the rest.
It takes each request with the address and when the caller would like the work done, and texts it to you. You set the dates when you call back; it never tells a caller they're booked.
It tells the caller that's not something you handle, then offers to take a message in case you can help anyway. You mark the work you don't do when you sign up, and you can change what it says about it in your portal.
Back to work
Plans from $99 CAD a month plus tax. 14 days free; you're only billed if your receptionist is live by then.