Call forwarding
Bell missed-call forwarding.
Forward the calls you don't answer to your Call Welcome number, and your receptionist picks them up. You keep your own number. Your Call Welcome number is in your portal: on the setup page while you set up, then on your Profile page.
Where a step shows [your Call Welcome number], enter its 10 digits, with no spaces or dashes. While you set up, your setup page shows these steps with your number filled in, and can text them to you.
Bell: mobile
- On your phone, open the Call Settings menu and select Call Forwarding.
- Choose to forward only calls you don't answer, and follow the prompts, entering your Call Welcome number as the number to forward to.
- Bell texts you to confirm once it's on.
To turn it off: in Call Settings, select Call Forwarding, choose the type to turn off, and follow the prompts.
Note: Bell charges for Call Forwarding: add it to your plan for a monthly fee, or pay $0.25 a minute as you use it.
From Bell's mobile Call Forwarding guide, checked October 2, 2026.
While this forwarding is on, the calls you don't answer go to your receptionist instead of your carrier's voicemail. Calls that come in while your phone is off or on another call may still go to voicemail. If you turn the forwarding off later, check that your voicemail answers again: some carriers need you to ask for it back.
Bell: business phone line
- Lift the receiver on your business line and press *92 and then your Call Welcome number.
- Listen for two beeps, then hang up.
To turn it off: lift the receiver, dial *93, listen for two beeps, and hang up.
Note: Calls forward when they're not answered after 4 rings (Bell's Call Forward Don't Answer Programmable).
From Bell's business phone Call Forwarding guide, checked October 2, 2026.
Bell: home phone
- Call your carrier and ask for call forwarding on no answer to your Call Welcome number.
We couldn't confirm Bell's steps for forwarding unanswered calls on this line, so call them and ask.